Reclaim your Paid Service Fee!

Why is the recovery of the service fee possible?

In a recent ruling, the Supreme Court held that all additional costs (fees) are unlawful if no adequate service is provided in return.

Although the ruling referred to the service fee charged by gyms, the cooperating lawyers of AdvoFin are, after intensive legal review, convinced that the service fee of mobile and fixed-line internet providers is also unlawful.

Therefore, a recovery with AdvoFin is possible.

Must the affected mobile or fixed-line internet contract still be active?

Yes. Currently, we only offer litigation funding for the recovery of the service fee for active contractual relationships (active throughout the entire recovery process) in which a service fee is also charged.

What exactly can I claim?

All service fees that were charged to you by your mobile and fixed-line internet providers.

The period for which recovery is possible is currently being clarified in court.

Against which providers can I assert my claim for recovery?

For recoveries against Magenta – for this provider, we offer litigation funding for recovery (for both mobile and fixed-line internet connections).

For A1 + 3, the enforcement of claims for recovery is very unlikely due to officially approved tariff regulations. Therefore, AdvoFin has decided, after out-of-court settlement of existing claims, not to support any further claims against A1 + 3.

What do I need to do to sign up for the recovery?

You simply register directly on our homepage in 2 quick steps for litigation funding.

After completing the registration, our team will contact you. No documents need to be submitted during registration.

What is the cost of the recovery?

You can pursue the recovery without any cost risk. As a litigation funder, AdvoFin finances all costs of the recovery (out-of-court as well as in court, and also in case of loss) and only receives a commission of 34% of the amount recovered for you in case of success.

If success is achieved even before a lawsuit is filed, AdvoFin will only receive 19% of the proceeds.

What amount of money is actually at stake?

This depends on when you concluded a mobile or fixed-line internet contract and how high the fee is/was. An amount of up to €300 per concluded contract is possible!

We will determine your individual recovery amount for you after you register with us.

Can my potential claim for recovery be reviewed free of charge?

Certainly. After your online registration on our website, AdvoFin’s staff will review your claims free of charge and discuss the next steps with you.

How long does it take to receive my recovery?

Making a blanket statement about the duration of the recovery would currently be unprofessional on AdvoFin’s part.

However, based on our experience from over 20 collective proceedings, a duration of at least 2-3 years can be expected.

Does AdvoFin file suit in my name or its own?

AdvoFin does not file lawsuits itself. Any potential lawsuit will be conducted by the lawyer you commission on your behalf.

It is intended that model lawsuits will be conducted, on the basis of which a recovery for your individual claim is also to be achieved. Therefore, no lawsuit will be filed for you in the medium term, and you will not have to appear in court.

Your claim for recovery

Bei der Servicepauschale handelt es sich um eine zusätzliche Gebühr, die ergänzend zum Grundentgelt von Handy- und Festnetzinternetanbieter Magenta verrechnet wird. Sie macht meist zwischen 20 und 35 Euro pro Jahr aus.

Ein richtungsweisendes Urteil des Obersten Gerichtshofs in Österreich hat nun für eine andere Branche aufgezeigt, dass solche Servicepauschalen als Zusatzentgelt rechtswidrig sind. Die Kooperationsrechtsanwälte der AdvoFin haben die Rechtslage genau analysiert und sind überzeugt, dass auch die bezahlte Servicepauschale, die Ihnen Ihr Mobilfunk- oder Festnetzinternetanbieter verrechnet hat, rechtswidrig ist. Sie können bis zu € 300 Servicepauschale je Vertrag zurückfordern!

AdvoFin als Ihr Prozessfinanzierer kümmert sich dabei um die Organisation Ihrer Rückforderung und finanziert den gesamten Prozess. Sie tragen keine Kosten! Nur im Erfolgsfall erhalten wir eine Provision iHv. 34 % (bzw. 19 % bei außergerichtlicher Lösung) von der für Sie erreichten Rückzahlung. Wir bieten die Rückforderung der Servicepauschale gegenüber dem Anbieter Magenta an, wobei Ihr Vertrag mit den Anbietern noch aktiv zu sein hat.

Wie unsere Tätigkeit als Prozessfinanzierer genau funktioniert, sehen Sie in unserem Erklärvideo.

This is how AdvoFin’s offer works:

Schritt 1

We assume the entire litigation risk. Therefore, you incur no costs whatsoever, even in case of loss.

Schritt 2

You only need to name your mobile or landline internet provider, with whom you currently pay a service fee, during registration.
AdvoFin and the appointed lawyers will then handle the entire reimbursement process.

Schritt 3

Only in case of success will we receive 34% of the proceeds from the process for assuming the risk and financing all costs. Should a successful outcome be achieved prior to the filing of a lawsuit, AdvoFin will receive only 19% of the generated proceeds.

Over 3,000 customers have already successfully claimed back their service fee with our assistance.

Register for free now. Registration takes only 5 minutes.
We will contact you via email.

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Have you paid a service fee for your mobile or fixed-line internet contract?

AdvoFin will take care of the reimbursement of this fee!